What's new in Farlow
What changed each week, and who it is for. Every change here is already working for centers.
Week of September 28, 2026
Families
Every screen in the language you chose
Buttons, notices, billing and error messages that still showed English to every reader now follow the language each person picked, Spanish or French included.
Directors
Dates written out on reports and invoices
Report sheets, invoice lines and the emails Farlow sends say Sep 15, 2026 instead of 2026-09-15. The sheets also follow each reader's language.
Directors
Twenty help articles you can search
The help pages cover twenty everyday tasks with screenshots, and a search box finds the right one by the word you would use.
Directors
Credit families for a day you close
Mark a closure and Farlow works out each family's share of that day from their weekly, every-two-weeks or monthly plan, split between payers, and posts it once as a credit.
Directors
Needs your attention, on the office's home page
Farlow finds the things that need someone today and lists them on the office's home page, each with a link to the screen that fixes it.
Directors
No-shows are marked absent at the end of the day
A child who was scheduled and never came is recorded absent in the evening, so attendance reports have no gaps. The office can undo it.
Families
Plan an early pickup for a later day
A family can tell the room ahead of time that they'll pick up early. The room's list shows who leaves when, and who is leaving soon.
Families
A pickup that repeats
"Grandma picks up on Fridays" is set once and repeats until the family changes it. The person has to be on the child's pickup list.
Families
See the bills that are coming
Families see upcoming invoices as well as the ones already sent, with their own share when a bill is split between two payers.
Families
Move or cancel your own tour
The confirmation link lets a family move their tour to another open time or cancel it, and they get a reminder the day before.
Families
Forms that run out ask again by themselves
When a form has a time limit, like a yearly medical form, the family is asked to renew it before it runs out, with last time's answers filled in.
Teachers
Allergy warnings on the meal log
Mark the allergens in each food. When a child's allergy is on the menu, the meal log warns the teacher, and the child's page lists what to watch for.
Families
Raise a concern and see it through
A family can raise a concern from their account. It goes to the person at the center who handles it and stays open until it is resolved.
Directors
Merge two profiles for the same child
When a child was added twice, merge the two. A preview shows what will move before anything does.
Teachers
Blur a face before a photo goes out
Before sending a photo to families, a teacher can blur a face (a child whose family hasn't given photo permission, say). The blur is part of the saved photo.
Directors
Erase a child's record for good
A director can erase everything about a child, photos and files included, after typing the child's name. It waits until any unpaid bill or open incident report is settled.
See everything Farlow does or read how to do a task.
Want these at your center?
Tell us about your center. We will write back to set up a walkthrough.